SAP CS Course Content

Day 1- Overview on Customer Service
  • Master data
  • Organizational Data
 
Day 2 – Master data
  • CS Integration with other Modules
 
Day 3 – Overview on List of Process in SAP CS
  • In- house Repair
  • Repair – at- Site
  • Replace Data
  • Third party Repair
 
Day 4 – In-house Repair process
 
Day 5 - In-house Repair Process
 
Day 6 - In-house Repair Process
 
Day 7 - In-house Repair Process
 
Day 8 – Repair – at – Site
 
Day 9 – Repair – at – Site
 
Day 10 – Repair – at – Site
 
Day 11 – Repair – at – Site
 
Day 12 – Annual Maintenance Contract
 
Day 13 – Annual Maintenance Contract
 
Day 14 – Annual Maintenance Contract
 
Day 15 – Annual Maintenance Contract
 
Day 16 – Annual Maintenance Contract
 
Day 17 – Annual Maintenance Contract
 
Day 18 – Third Party Repair
 
Day 19 – Reports & Tables
 
Day 20 – Discussion on Open Topics and Glance